Contact Us Overview
We’re here to help—every step of the way. At Nevada Coffee, we believe great coffee is just the beginning. Whether you have a question about your order, want to learn more about our Ganoderma blends, or simply need a hand navigating your account, we’re always just a message away.
This page is your direct line to our team. You’ll find a quick and easy contact form below, along with answers to our most frequently asked questions. We’ve also included a full-width map so you can see where we’re based—because we’re real people and we love connecting with our community.
Need help fast?
Our FAQ section covers everything from shipping and returns to cashback rewards and guest checkout. It’s a great place to start if you’re looking for quick answers.
Prefer a personal touch?
Fill out the contact form and we’ll get back to you as soon as possible—usually within one business day. Whether it’s a product question, a suggestion, or just a friendly hello, we’re always happy to hear from you.
Already a customer?
If you’ve created an account with us, your order history and rewards are saved and ready when you log in. If you’ve checked out as a guest in the past, you can easily create an account next time by checking the box at checkout—we’ll send you a secure link to set your password.
Let's stay connected.
We’re more than just a coffee company—we’re a wellness community. Follow us on social media, sign up for our newsletter, or drop us a note anytime. Your feedback helps us grow, and your loyalty means the world to us.
Common queries answered
Frequently asked Questions
You will have the option to create an account on the checkout page. If you prefer to checkout as a guest that is possible as well.
Shopping is very secure. Your privacy is our #1 priority. All pages of this website have SSL encryption.
In order to determine the delivery charges, just add the items you would like to order to your cart. You can then estimate the shipping to your destination by entering your zip code.
We accept all major credit card, Paypal Express, Venmo, amazon pay, Google Pay and Apple Pay.
Delivery is roughly 2-5 days anywhere in the United States. Outside of the US can take from 10-20 business days depending on the method of shipment that you choose.
After you place your order, you will receive a confirmation email. Once the order has shipped, we will send you a notification that you order is in transit with the tracking information.
Yes, all orders are shipped in one package unless you are ordering a large quantity of products and the cannot fit into one box.
Please see our shipping and exchange policy here
If you have not placed the order, you can edit the shipping address on the checkout page.
If you have already finalized the order, and you made a mistake, please call us at 1-800-277-3240.
Give us a call at 1-800-541-0232
You can log into your account and click on orders. You will see all of the orders that you have made.
Once you see the correct order click the view order, and then you will see the tracking information.
You can also visit here
Please call 1-800-277-3240 or us the contact us form.
We ship to all countries, but most of the time, the shipping is cost prohibitive.